Lost and found in Berlin - how to get your things back

Lost and found in Berlin - how to get your things back

Lost something in Berlin? You're not alone. Hundreds of thousands of lost items are found in Berlin each year. Here's what you have to get your things back.

Stolen objects

If your objects were stolen, you must report the theft to the police. If they are found by the police, they will contact you.

Lost objects in the train, tram or bus

If you lost something in the S-Bahn, U-Bahn, tram or bus, you must go to the BVG- und S-Bahn-Fundbüro. You can find more information here.

If you lost something on a Flixbus bus, you must fill their lost objects form here.

Lost objects on Deutsche Bahn trains

If you lost something on a Deutsche Bahn train, use their online lost property service. You can find more information here.

Found items are kept at the train station for 7 days. Items worth more than 15€ are then sent to the central collection point in Wuppertal1.

Lost objects at the Tegel airport

If you lost something at the Tegel airport, go to their lost and found office in Terminal A.

Lost passports and documents

If your personal documents were lost or stolen, report it to the police immediately1. The Berlin Police works with the Zentrales Fundbüro (see below). If they find your things, they will contact you directly.

If you lost your bank cards, cancel them as soon as possible. Many banks let you do this directly from their app.

If you lost your passport, report it to the police immediately, and to your local embassy.

Lost pets

Lost pets are kept at the Tiersammelstelle in Falkenberg. You can find more information here.

Lost packages

When you order a package, it's often delivered to a neighbour or nearby shop. The tracking number or the delivery slip often have more information. If you don't know where your package is, read this guide.

Other lost and found objects

Everything else goes to the Zentrales Fundbüro inside the Tempelhof airport. You can find more information here.

Rewards for finding something

If you find something in Germany, you are entitled to a reward1, 2, 3. The reward depends on how much the item is worth.

For objects found in the train or public transit, the rules are different: