How to visit the Ausländerbehörde without an appointment

How to visit the Ausländerbehörde without an appointment

Here's what to do if you can't get an Ausländerbehörde appointment. Where to go, when to go, how long you must wait and more.

If you need to apply for a residence permit or renew a German visa, you must go to the Ausländerbehörde. There are two ways to go to the Ausländerbehörde in Berlin:

  • With an appointment
    Get an appointment online, then go to your appointment. It's often impossible to get an appointment in time. You must check again and again. Appointments are only released for the next 3 months. New appointments are released every day.
  • Without an appointment
    Go to the Ausländerbehörde early in the morning, and wait in line. You might get an appointment on the same day. If there aren't enough numbers for everyone, you might have to try again another day.

The original guide was a guest post by Kathleen Parker from Red Tape Translation. It was completely rewritten in 2020, again with Kathleen's help.

Go to the correct Ausländerbehörde

The Ausländerbehörde on Keplerstraße

The Keplerstraße office handles the following visas1:

  • Blue Card
  • Internship visa
  • Job seeker visa (for graduates of a German university)
  • Language course visa
  • Permanent residence
  • Research visa
  • Student visa
  • Vocational training visa
  • Working Holiday Visa

The full list of services is on

The Ausländerbehörde on Friedrich-Krause-Ufer

The Friedrich-Krause-Ufer office handles different types of residence permits:

The full list of services is on

Go at the right time

If you don’t have an appointment, both offices have the same opening hours1, 2:

  • Monday and Tuesday from 7:00 to 14:00
  • Thursday from 9:00 to 17:00

If you don’t have an appointment, go to the Ausländerbehörde many hours before it opens, get in line, and wait until the doors open. You will wait outside. There are no bathrooms, no chairs, and no shelter from the rain. When the doors open, there are 50-70 people waiting in line. You must arrive between 4 and 6AM to get a spot1, 2, 3. If you arrive too late, you will not get an appointment, and you will have to come back another day1.

Each Ausländerbehörde has multiple offices (A, B, C, D...). Each office does different things. Make sure you wait in front of the correct office.

Useful links:

When the office opens

When the doors open, they let people come inside in groups of 301. They don't always have enough appointments for everyone. If they run out of appointments, they will tell you to come back another day.

If you are lucky, you will get a ticket with a number on it. When you have a ticket, you must go in the waiting room, and wait for your number to be called. There are multiple waiting rooms. Make sure you are in the correct one.

The numbers are called on the television. When your number is called, you must go to the office number shown on the television.

When your number is called

Your number will be called a first time. You will sit in front of an Ausländerbehörde employee and show your documents. This takes around 5 minutes. The employee will tell you to go in the waiting room again, and call your number again in 20-40 minutes.

Some Ausländerbehörde employees speak English, but many don't. Always bring a German speaker with you. Red Tape Translation and c/o Germany can go to the Ausländerbehörde with you. We personally recommend their services.

If your visa application is approved

If you are lucky, you will get your new residence permit immediately. They will put a sticker in your passport. You only need to pay for the residence permit and you're done!

If you are not lucky, you will get your visa in a few weeks. You will get an email or a letter that tells you to go to the Ausländerbehörde again. If your current visa is about to expire, don't panic! You usually get a temporary permit that lets you stay in Germany a bit longer.

If you need to pay something, you will get a plastic card. You must bring that card to a payment machine in the same building. You put the card in the machine, then you pay with your credit card or debit card.

If your visa application is rejected

If some documents are missing, you can often come back on the same day.

If your Schengen visa is expires soon, but your permit application is incomplete, don’t assume you’ll automatically get an extension just by visiting the office. Your caseworker might advise against submitting your application, knowing that it won’t be approved because it is incomplete, and if there’s no submitted application, there’s no reason to give you an extension while they wait for a decision. In other words, don’t leave this until the absolute last minute.

If you get a rejection letter, it will either ask for more information, or tell you that your application was not approved. You will still have a month to respond or appeal. At this point, you should probably hire an immigration lawyer.

Where to get help

If you need someone to go with you, we recommend Red Tape Translation and c/o Germany. Kathleen and Johanna regularly help us with our Ausländerbehörde questions, and contributed to many of our guides.

Useful resources:


  • Ganesh

    Hello, I am a non EU person working in Berlin with entry visa. In foreigner's office, Can i have a single appointment for my blue card and my spouse's resident permit? Right now i got one appointment in Friedrich-Krause-Ufer 24. Can i apply for my blue card here and resident permit for my spouse? I am totally confused. Pls help me to understand.

    Reply to Ganesh
    • Reply to Ganesh

  • Rizwan


    I came to berlin from India in May 2019 to work in a start up. I have a blue card now and i have a new job offer.
    I need to update the work permit with the new employer name?

    What is the procedure? When I was given the Blue Card I was told that in order to take a new employment I need to inform the foreigners office. I have mailed them 2 weeks ago. No response.

    what should i do ?

    Reply to Rizwan
    • Reply to Rizwan

    • Charlene

      You need a good reason to change jobs and a consent from the current company then email them with this details.. They will get back and possibly tell you that once you get new contract you send it to them

      Reply to Charlene
      • Reply to Charlene

    • Sameer

      Hi Rizwan,

      I am in similar situation and I wish to inform Ausländerbehörde about job change, and was suggested to inform them about job change. Did you visit Ausländerbehörde ? (With or Without appointment ) Or did they reply you on your email ? Could you please provide your inputs on this ?


      Reply to Sameer
      • Reply to Sameer

  • L

    Hi there, I am a Canadian currently on Youth Mobility Visa (Type D) which is soon to be expired in January. As a Canadian is it possible to extend this visa (Type D) and in order to do so do I need to bring a job contract for that? The government website isn't too clear about this...

    Reply to L
    • Reply to L

    • Donna

      How did you resolved this? My type D visa is already expired as of Nov. 10, the blue card appointment I got is only in January 2020. Do you think it's possible to go to Ausländerbehörde to extend my current visa so I can travel while waiting for my blue card appointment.

      Reply to Donna
      • Reply to Donna

  • Alan

    I have a work visa(D) and I got my approval of blue card from Generalkonsulat when I was in China(provided contract, salary, education level etc). There is blue card note in my visa. I need to get Aufenthaltstitel and formal blue card. Who can give me some clues on the next step action?

    Reply to Alan
    • Reply to Alan

    • Ervin

      hey i have the same problem too, and my nearest appointment is in January 2020. i need to start work from 1.12.2019 which i can't due to the fact that blue card is not issued to me yet, how did you solve it out?

      Reply to Ervin
      • Reply to Ervin

    • Bahareh

      Dear Alan, how did you handel your case?
      I have a blue card and would like to apply for permenant residencey. Do you have any expericence with that

      Reply to Bahareh
      • Reply to Bahareh

  • Liz

    I just waited at Keplerstr. to be seen about my Blue Card application, and at 5:30 am they pulled all the Blue Card people out of line and told us to send in our documents by email! So definitely don't wait in line if you have Blue Card-related business. The guard said if you had a Blue Card question to come by at 7 when the office opens.

    Reply to Liz
    • Reply to Liz

    • Alan Deng

      how did you handle your case finally?
      went office at their working time?

      Reply to Alan Deng
      • Reply to Alan Deng

    • Jess

      Hey Liz, I'm potentially going to need to apply for a Blue Card soon — did they supply a specific email we can send things to? Do we still need an appointment after suppyling the documents via email? Thanks!

      Reply to Jess
      • Reply to Jess

  • Emily

    Hi I’ve just recently moved to Berlin and I’m trying to apply for my residence here so I can apply for my visa.
    Am I able to apply for my visa without doing my residencey first as there are no appointments for another two months.
    Thank you in advanced

    Reply to Emily
    • Reply to Emily

  • Nicolas

    what´s your experience with spouse visa, my 90 days are soon to be over, we were in italy doing my wife citizenship and decide to move to Berlin with our daughter. Should I bring a long a translator or just present the papers and wait?


    Reply to Nicolas
    • Reply to Nicolas

  • Daniela

    Hi! Thanks for the information. Do you know how much time they usually take on processing “Arbeitserlaubnis” in Berlin? I used to live in Burg and everything related to the Ausländerbehörde took ages. On the website it says between 4-6 weeks, but I don’t know if it actually goes faster/slower.


    Reply to Daniela
    • Reply to Daniela

  • Twh

    Do you have an updated link showing that an appointment automatically extends a category D visa? That link doesn't work for me. I can't get an appointment before my visa expires, but I need to leave the country between the time my visa officially expires and the time that I can get an appointment online. I'd rather know for sure before creating any problems for myself.

    Reply to Twh
    • Reply to Twh

    • Nicolas Bouliane

      Yes, the link is invalid. I could not find a permanent link, because of the way the Ausländerbehörde website is built. However, I saw it with my own eyes, and confirmed it with my visa interviewer (I had a category D work visa).

      Reply to Nicolas Bouliane
      • Reply to Nicolas Bouliane

    • Loc

      Yes, I booked an appointment for Blue Card with D visa and got this "note" in the receipt.

      Note: if your residence permit has not expired yet, the residence permit will remain effective in Germany at least until the appointment scheduled today. This also applies to all conditions stipulated on your residence permit, including the regulations pertaining to gainful employment. Please be ware, that this will only apply, if you attend the booked appointment!
      Travelling abroad is only possible within the validity of your last residence permit.
      Schengen visa (type of visa: C) always expire with the date of validity. Apointments do not extend the legal stay with a Schengen visa.

      Reply to Loc
      • Reply to Loc

      • Chris

        One quick question, my visa expires on the 27th of July, I've got a type D visa and I'm extending it on the 24th of July to a Blue Card. They told me not to travel but I have an expensive holiday in Turkey from the 11th to the 20th.. What are your thoughts on travelling?

        Reply to Chris
        • Reply to Chris

        • Kathi

          What did you do Chris? I have a similar scenario, but it is Schengen travel.

          Reply to Kathi
          • Reply to Kathi

  • Justin

    Thanks for the insightful article. I went this morning to get my Residence Permit for Employment, or rather apply for it. I woke up @ 04:30 to get to the office before they opened and was seen shortly after opening hours. The case worker hardly spoke English and I hardly spoke German so we had some issues understanding one another, especially since we are separated by a glass window. He took my paperwork and said wait for an e-mail and if I don't receive one, come back in a few weeks. He gave me an exact date to return because the Schengen Visa is soon to run out.

    The case worker said I had all the necessary documents and I made sure before I left. I tried to give him my credit card to let him know I wanted to pay for the application fee, but he said he doesn't need it and just wait for e-mail or come back on the date he mentioned. I am worried they won't process the application with out payment for fee and I also completely forgot a bio-metric passport photo. I tried calling the office which lead to no answers and having me call another number that no one answers.

    I am hoping I can get a knowledgeable answer as to if this is the correct procedure and have nothing more to worry about, in that my application is going to be evaluated properly. I need to begin job as soon as possible and already made my future employer wait longer than I feel comfortable. Any information is much appreciated.

    Reply to Justin
    • Reply to Justin

    • Nicolas Bouliane

      That's right! You only need to pay for the application fees when you receive the visa. I know because I went to collect the visa this morning. You're doing great so far! If something is missing, they'll invite you back. Contacting them is futile.

      Reply to Nicolas Bouliane
      • Reply to Nicolas Bouliane

      • Alejandra

        Hi! I wanted to ask if you also had to go super early in the morning to pick up the Visa and if you had any advice :)
        Thanks in advance!

        Reply to Alejandra
        • Reply to Alejandra

  • Jobi

    I guess small cities got less crowd, Is it better to choose a smaller city to live and process blue card?

    Reply to Jobi
    • Reply to Jobi

    • Mohamad Shaker

      That's totally incorrect, yes you can get an earlier appointment but at the end, they will send your profile to Berlin which takes ages to be sent.

      I had to wait for 1.5 years to get my blue card (after submitting all required docs) because I was living in a small city which is really bad.

      Reply to Mohamad Shaker
      • Reply to Mohamad Shaker

  • Arun

    Germany’s got a bad reputation when it comes to bureaucracy - Disagree with this statement. It is the right thing to have to wait in line for your turn and to have the relevant documentation to get your requests approved. From my experience, if you have your documents right, this is the easiest place to get things done, unlike in other countries, where you need to start wondering about the bribes that you need to pay or the mood swings of the person that you are talking to

    Reply to Arun
    • Reply to Arun

    • Adam

      I think Arun works for the German government. Being asked to wait in line for hours in a sweaty room is wrong, we have the internet now, this shit should all be done online in a first world country. Moreover, it doesn't make sense to sign for a year lease on a rental so you can register it only to take the risk that you get a working visa in time to start a job you already accepted and signed on. It makes no sense, on so many levels.

      Reply to Adam
      • Reply to Adam

      • Neo

        I completely agree with you!

        Reply to Neo
        • Reply to Neo

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