How to get a Bürgeramt appointment in 2020

How to get a Bürgeramt appointment in 2020

If you must go to the Bürgeramt, you need an appointment. Sometimes, there are no appointments available. Sometimes, you can only get an appointment a few weeks later. In this guide, I show you the best ways to get a Bürgeramt appointment in Berlin.

Coronavirus update: During Coronavirus, there are fewer Bürgeramt appointments.

Avoid it altogether

For some services such as the Abmeldung, you do not need to visit the Bürgeramt. You can send the form by registered mail and go on with your life1.

Dial 115

Your first step should always be to call 115, the Bürgertelefon. This phone line is available from 7AM to 6PM1 for Berliners who need a Bürgeramt appointment. This is not an emergency number; anyone can call it for any kind of Bürgeramt appointment. They reportedly have appointment slots that are not available on

Book an appointment online

Your second step should be to visit and look for appointments across all branches. Pick your service from the list, and click "Termin berlinweit suchen" to look for available appointments across all Bürgeramt locations.

New appointments become available on Monday, before the Bürgerämter open. New appointments also appear randomly during the day. When there are no good appointment dates, keep refreshing the page. Do this for a few minutes, and you will find a better appointment date. You should easily find an appointment in the next 10 days.

Go without an appointment

Do not go to the Bürgeramt without an appointment. This is not possible anymore. You will not get help without an appointment.

Pay someone to do it

Relocation consultants can book the appointment for you, and go to the Bürgeramt with you. If you don't speak German, this is a good idea. Red Tape Translation and c/o Germany offer this service.

Important notes