How to get a Bürgeramt appointment in 2018

How to get a Bürgeramt appointment in 2018

Make the Anmeldung a breeze by getting a Bürgeramt appointment quickly and easily.

Berlin's bureaucracy is struggling to cope with the growing population, and getting anything done in this city can take weeks, if not months. Things are seemingly getting better, but it's still difficult to get a Bürgeramt appointment on short notice. In this guide, I will show you how to get all your papers in Ordnung as fast as possible.

Avoid it altogether

For some services such as the Abmeldung, you do not need to visit the Bürgeramt. You can send the form by registered mail and go on with your life1.

Dial 115

Your first step should always be to call 115, the Bürgertelefon. This phone line is available from 7AM to 6PM1 for Berliners who need a Bürgeramt appointment. This is not an emergency number; anyone can call it for any kind of Bürgeramt appointment. They reportedly have appointment slots that are not available on 

Book an appointment online

Your second step should be to visit and look for appointments across all branches. Pick your service from the list, and click "Termin berlinweit suchen und buchen" to look for available appointments across all Bürgerämter.

For one month, I ran a script that looked for Anmeldung appointments. I found that same-day Anmeldung appointments become available at random times during the day, usually several times per hour. If you refresh the page every few minutes, you will get a same-day or next-day appointment within the hour! It sure beats waiting outside in the cold. came up with a clever method for getting an appointment quicker: use a browser extension that alerts you when a page changes, and use it against the Bürgeramt's appointments page. As soon as a new appointment is available, you will know.

Go without an appointment

If nothing else works, you can show up at the Bürgeramt very early in the morning, join the queue and hope they have some time for you. For urgent matters, it's sometimes the only option.

The following Bürgerämter reportedly allow visits without an appointment:

  • Bürgeramt Pankow
  • Bürgeramt Sonnenallee, Neukölln
  • Bürgeramt Rathaus Tiergarten, Moabit 

Pay someone to do it

There is a startup called Amtio that came under fire in 2015 for booking all the available appointments and reselling them. When the city stopped them, they changed their business model. You can now pay them 115€ to book the appointment and do the Anmeldung in your place. Another startup called AiRelo offers a similar service.


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