How to pay (or avoid paying) a BVG fine

How to pay (or avoid paying) a BVG fine

Guten Tag, die Fahrkarten bitte. It's the controllers. You had no ticket and you now owe the BVG 60 euros. What do you do?

Guten Tag, die Fahrkarten bitte. It's the controllers. Passengers awkwardly dig their tickets out of their wallet, and the ticket checkers set in motion. You pat your back pocket... no wallet. You glance at the door, but it's too late. You're surrounded. When the controller reaches your seat, you mutter out "ich habe meine Brieftasche vergessen", but life's hard and he doesn't care. At the next stop, you are escorted out of the train, fined and wished einen schönen Tag.

You now owe the BVG 60 euros. What do you do?

Can I avoid the fine?

If your ticket is non transferable (meaning that you can't let someone else use it), you can have your fine reduced from €60 to €7.

You must fill this online form within one week of receiving the fine and prove that you had a valid transport ticket in your name at the time. This can also be done at any BVG or Deutsche Bahn Kundenzentrum.

Can I ignore the fine?

No! Morality aside, ignoring a BVG fine means trouble. Not only will the fine get more expensive, but you can even be imprisoned for not paying.

Even if you didn't give them your address, you will get in trouble. Before I moved to Berlin, I was caught with an unstamped ticket. I ignored it, thinking "there's no way they'll ever find me". A few months later, right after my first Anmeldung, I received the fine by mail. It was now €128. Visitors also report receiving letters from the BVG's collection agency in their home country.

Be a good person, pay your BVG fine, and whatever you do, don't try to kill the controller.

How do I pay the fine?

Pay on the spot

There have been several reports of scammers impersonating BVG controllers to defraud people riding without tickets. There are even real controllers who pocket the money from those who pay their fines in cash.

If you pay on the spot, don't use cash and make sure you get a receipt.

Pay at a BVG Kundenzentrum

Bring your fine at one of the BVG and Deutsche Bahn customer service centres, wait in line and pay the fine. Make sure you keep the receipt.

Pay by bank transfer

The easiest way to pay the fine is by bank transfer. You simply make an IBAN transfer to the following recipient:

Recipient: infoscore Forderungsmanagement GmbH, Baden-Baden
IBAN: DE36 6601 0075 0025 4037 55
BIC: PBNKDEFF660
Reference number: BVG-EBE your EBE number here

This information should be on the yellow payment slip that came with the fine. Make sure you get the reference number right. You will find the EBE number on the fine you were given by the controller. It's a 13 digit number labelled EBE-Nr.

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Voilà, the fine is paid. You will not get a receipt from the BVG if you pay by bank transfer, so keep the transfer confirmation from your bank.

How do I get legal assistance?

If you need a lawyer to help you sort things out with the BVG, look at our list of English-speaking lawyers in Berlin.

Comments

  • Oct 2nd, 2018 Yogesh wrote:

    I lost my S-bahn ticketless travelling challan of 60Euros. what to do now, how do I pay my fine. I dont have a oicture of it either. please help if anyone have a idea.

  • Sep 27th, 2018 Cameron Alex wrote:

    I received a Berlin metro fine and have forgotten all about it, I can't find the letter to retrieve the reference number, is there anyway I can go about retrieving them?

  • Sep 20th, 2018 Adam wrote:

    Last week we got on a bus and asked for 2 tickets to Schoenefeld Airport. The bus driver gave us 2 tickets. Later we hopped onto a train and the controller asked us for our tickets. It turns out that the bus driver screwed up and gave me one ABC ticket and another AB ticket. My wife got the fine. The controller said "don't worry, bus drivers make mistakes all of the time, just submit your case online within a week and show the scan of the tickets".

    We've been chatting with the fine people at db-fahrpreisnacherhebun and they keep telling us that it was our fault for not double checking the tickets. Is there any recourse for this? Tomorrow marks 1 week from the ticket being issued.

  • Sep 12th, 2018 Josh Jenkins wrote:

    Hi, i received a fine for the train but have misplaced my ticket. I want to pay but don't know how to go about it. Can you email relevant information for a bank transfer.

    Thank You

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